C.4.4 Performance Standards Report

This report is produced in accordance with Section C.4.4 of Contract Number SA130112CN0035 for ICANN’s performance of the Internet Assigned Numbers Authority functions. This report is for the reporting period of September 1, 2014 - September 30, 2014.

Reporting Period

From: 1 September 2014
To: 30 September 2014

Summary

C.2.9.1 — Assignment of Technical Protocol Parameters

Performance reporting for the assignment of technical protocol parameters is provided in the monthly IETF Performance Reports.

C.2.9.2 — Root Zone File Request Management

C.2.9.2.a,b — Root Zone File and WHOIS Database Change Requests

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing for changes pertaining to routine maintainence of delegated TLDs (such as NS changes, DS changes, point-of-contact changes, and other administrative updates) are performed within 21 days. 80% 87.5%
Accuracy — The requests that have passed validation are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.2.a and C.2.9.2.b during the reporting period:

Dates Targets met
TLD Request received Request validated Request dispatched Request completed Timeliness Accuracy
fk 2014-08-11 2014-09-09 2014-09-10 2014-09-10
ky 2014-08-13 2014-09-03 2014-09-04 2014-09-04
arpa 2014-08-14 2014-09-29 2014-09-30 2014-09-30
gw 2014-08-25 2014-09-10 2014-09-11 2014-09-11
ee 2014-08-29 2014-08-29 2014-09-02 2014-09-02
ltda 2014-09-01 2014-09-02 2014-09-03 2014-09-03
schmidt 2014-09-01 2014-09-02 2014-09-03 2014-09-03
cuisinella 2014-09-02 2014-09-03 2014-09-04 2014-09-04
tc 2014-09-04 2014-09-04 2014-09-05 2014-09-08
frl 2014-09-05 2014-09-07 2014-09-09 2014-09-09
мон 2014-09-05 2014-09-16 2014-09-17 2014-09-19
мон 2014-09-05 2014-09-12 2014-09-15 2014-09-17
gq 2014-09-10 2014-09-11 2014-09-12 2014-09-15
pk 2014-09-10 2014-09-10 2014-09-10 2014-09-11
ar 2014-09-11 2014-09-11 2014-09-12 2014-09-15
tz 2014-09-15 2014-09-16 2014-09-17 2014-09-19
pl 2014-09-16 2014-09-18 2014-09-19 2014-09-22
mil 2014-09-17 2014-09-19 2014-09-25 2014-09-26
wien 2014-09-17 2014-09-18 2014-09-19 2014-09-19
menu 2014-09-18 2014-09-23 2014-09-25 2014-09-25
gq 2014-09-22 2014-09-22 2014-09-24 2014-09-26
tn 2014-09-23 2014-09-24 2014-09-25 2014-09-26
تونس 2014-09-23 2014-09-25 2014-09-25 2014-09-26
md 2014-09-26 2014-09-26 2014-09-29 2014-09-30

C.2.9.2.c — Delegation and Redelegations for Country-Code TLDs

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing times for changes pertaining to delegation or redelegation of country-code top-level domains are within 120 days. 50% 100%
Accuracy — The requests that have been approved by the applicant are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

No requests were completed during the reporting period.

C.2.9.2.d — Delegation and Redelegations for Generic TLDs

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing times for changes pertaining to delegation or redelegation of generic top-level domains are within 30 days. 80% 100%
Timeliness — Requests to delegate new gTLDs are dispatched to the Root Zone Administrator within 14 days of validation (passing technical checks and other confirmations). 100% 100%
Accuracy — The requests that have been approved by the applicant are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.2.d during the reporting period:

Dates Targets met
TLD Request received Request validated Request dispatched Request completed Timeliness
(end-to-end)
Timeliness
(IANA processing)
Accuracy
gmx 2014-08-25 2014-09-02 2014-09-04 2014-09-05
dad 2014-08-26 2014-08-26 2014-08-29 2014-09-02
eat 2014-08-26 2014-08-26 2014-08-29 2014-09-02
day 2014-08-26 2014-08-26 2014-08-29 2014-09-02
frl 2014-08-26 2014-08-27 2014-08-29 2014-09-02
mov 2014-08-26 2014-08-27 2014-08-29 2014-09-02
boo 2014-08-26 2014-08-27 2014-08-29 2014-09-02
wme 2014-08-28 2014-09-05 2014-09-08 2014-09-10
pharmacy 2014-09-02 2014-09-03 2014-09-04 2014-09-05
google 2014-09-09 2014-09-09 2014-09-11 2014-09-15
nexus 2014-09-09 2014-09-09 2014-09-11 2014-09-15
gle 2014-09-09 2014-09-09 2014-09-11 2014-09-15
рус 2014-09-10 2014-09-24 2014-09-26 2014-09-29
chrome 2014-09-10 2014-09-10 2014-09-11 2014-09-15
cal 2014-09-10 2014-09-10 2014-09-11 2014-09-15
channel 2014-09-10 2014-09-10 2014-09-11 2014-09-15
zip 2014-09-10 2014-09-10 2014-09-11 2014-09-15
prof 2014-09-10 2014-09-10 2014-09-11 2014-09-15
fly 2014-09-10 2014-09-10 2014-09-11 2014-09-15
world 2014-09-12 2014-09-12 2014-09-16 2014-09-19
budapest 2014-09-19 2014-09-19 2014-09-22 2014-09-23
casa 2014-09-19 2014-09-19 2014-09-22 2014-09-23
work 2014-09-19 2014-09-19 2014-09-22 2014-09-23
tui 2014-09-24 2014-09-25 2014-09-26 2014-09-27
vermögensberater 2014-09-24 2014-09-25 2014-09-26 2014-09-27
vermögensberatung 2014-09-24 2014-09-25 2014-09-26 2014-09-29
pohl 2014-09-25 2014-09-25 2014-09-26 2014-09-27
dvag 2014-09-25 2014-09-25 2014-09-26 2014-09-27

C.2.9.3 — Allocation of Internet Numbering Resources

Key Performance Indicators

Metric Target Actual Target Met
Accuracy (1) — Policy is correctly implemented. 100% 100%
Accuracy (2) — Registry is updated before notifying requestor of allocation. 100% 100%
Timeliness and Process Quality (1) — For a specific request, ICANN does not need to seek more than two iterations of clarification from the requesting Regional Internet Registry in order to correctly apply the registration policy. 100% 100%
Timeliness and Process Quality (2) — Requests are to be completed within 7 days. 100% 100%
Transparency (1) — Public announcement of an allocation is made on the same day as the allocation being recorded in the IANA registry. 100% 100%
Transparency (2) — An implementation schedule for a new global policies under C.2.9.3 will be posted following ratifications within 14 days for simple policies, and 30 days for complex policies. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.3 during the reporting period:

Data Targets met
Requester Resource type Request received Clarifications Registry updated Requester notified Announcement made
Accuracy (1)
Accuracy (2)
Timeliness and Process Quality (1)
Timeliness and Process Quality (2)
Transparency (1)
APNIC ASN 2014-08-27 1 2014-09-02 22:16:08 2014-09-02 22:29:15 2014-09-02 22:39:43
LACNIC ASN 2014-09-04 0 2014-09-05 17:54:35 2014-09-05 18:25:48 2014-09-05 20:39:30
Scheduled Allocation IPv4 2014-09-02 0 2014-09-02 16:44:28 2014-09-02 18:17:14 2014-09-02 21:56:15

Global Policy Implementation

No global policy changes were completed during the reporting period.