C.4.4 Performance Standards Report

This report is produced in accordance with Section C.4.4 of Contract Number SA130112CN0035 for ICANN’s performance of the Internet Assigned Numbers Authority functions. This report is for the reporting period of September 1, 2015 - September 30, 2015.

Reporting Period

From: 1 September 2015
To: 30 September 2015

Summary

C.2.9.1 — Assignment of Technical Protocol Parameters

Performance reporting for the assignment of technical protocol parameters is provided in the monthly IETF Performance Reports.

C.2.9.2 — Root Zone File Request Management

C.2.9.2.a,b — Root Zone File and WHOIS Database Change Requests

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing for changes pertaining to routine maintainence of delegated TLDs (such as NS changes, DS changes, point-of-contact changes, and other administrative updates) are performed within 21 days. 80% 98.3%
Accuracy — The requests that have passed validation are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.2.a and C.2.9.2.b during the reporting period:

Dates Targets met
TLD Request received Request validated Request dispatched Request completed Timeliness Accuracy
uk 2015-08-17 2015-08-25 2015-08-28 2015-09-01
pr 2015-08-21 2015-09-04 2015-09-14 2015-09-14
gent 2015-08-27 2015-09-04 2015-09-09 2015-09-11
jobs 2015-08-27 2015-08-27 2015-08-31 2015-09-01
ad 2015-08-31 2015-09-04 2015-09-09 2015-09-13
ar 2015-09-01 2015-09-01 2015-09-02 2015-09-09
cloud 2015-09-01 2015-09-07 2015-09-09 2015-09-11
info 2015-09-01 2015-09-01 2015-09-02 2015-09-09
网址 2015-09-01 2015-09-10 2015-09-14 2015-09-14
audio 2015-09-02 2015-09-03 2015-09-04 2015-09-09
auto 2015-09-02 2015-09-03 2015-09-04 2015-09-08
auto 2015-09-02 2015-09-03 2015-09-04 2015-09-09
blackfriday 2015-09-02 2015-09-03 2015-09-04 2015-09-09
cars 2015-09-02 2015-09-03 2015-09-04 2015-09-08
cars 2015-09-02 2015-09-03 2015-09-04 2015-09-09
christmas 2015-09-02 2015-09-03 2015-09-04 2015-09-09
click 2015-09-02 2015-09-03 2015-09-04 2015-09-09
diet 2015-09-02 2015-09-03 2015-09-04 2015-09-09
flowers 2015-09-02 2015-09-03 2015-09-04 2015-09-09
game 2015-09-02 2015-09-03 2015-09-04 2015-09-09
gift 2015-09-02 2015-09-03 2015-09-04 2015-09-09
guitars 2015-09-02 2015-09-03 2015-09-04 2015-09-09
help 2015-09-02 2015-09-03 2015-09-04 2015-09-09
hiphop 2015-09-02 2015-09-03 2015-09-04 2015-09-09
hosting 2015-09-02 2015-09-03 2015-09-04 2015-09-09
juegos 2015-09-02 2015-09-03 2015-09-04 2015-09-09
link 2015-09-02 2015-09-03 2015-09-04 2015-09-09
lol 2015-09-02 2015-09-03 2015-09-04 2015-09-09
photo 2015-09-02 2015-09-03 2015-09-04 2015-09-09
pics 2015-09-02 2015-09-03 2015-09-04 2015-09-09
property 2015-09-02 2015-09-03 2015-09-04 2015-09-09
sexy 2015-09-02 2015-09-03 2015-09-04 2015-09-09
tattoo 2015-09-02 2015-09-03 2015-09-04 2015-09-09
bentley 2015-09-03 2015-09-09 2015-09-10 2015-09-13
in 2015-09-03 2015-09-08 2015-09-09 2015-09-13
lat 2015-09-07 2015-09-07 2015-09-09 2015-09-13
quebec 2015-09-07 2015-09-08 2015-09-09 2015-09-11
ky 2015-09-09 2015-09-14 2015-09-15 2015-09-16
org 2015-09-10 2015-09-16 2015-09-16 2015-09-17
gent 2015-09-12 2015-09-13 2015-09-15 2015-09-16
genting 2015-09-13 2015-09-17 2015-09-21 2015-09-21
gh 2015-09-13 2015-09-16 2015-09-18 2015-09-22
gh 2015-09-15 2015-09-22 2015-09-22 2015-09-22
hk 2015-09-15 2015-09-16 2015-09-21 2015-09-22
ar 2015-09-16 2015-09-16 2015-09-21 2015-09-22
bentley 2015-09-16 2015-09-18 2015-09-22 2015-09-23
consulting 2015-09-21 2015-09-21 2015-09-22 2015-09-23
group 2015-09-21 2015-09-21 2015-09-22 2015-09-23
vin 2015-09-21 2015-09-21 2015-09-22 2015-09-23
wine 2015-09-21 2015-09-21 2015-09-22 2015-09-23
pt 2015-09-22 2015-09-22 2015-09-23 2015-09-24
شبكة 2015-09-22 2015-09-24 2015-09-25 2015-09-26
marriott 2015-09-23 2015-09-25 2015-09-28 2015-09-28
si 2015-09-23 2015-09-23 2015-09-24 2015-09-26
afl 2015-09-25 2015-09-25 2015-09-28 2015-09-29
bond 2015-09-25 2015-09-25 2015-09-28 2015-09-29
latrobe 2015-09-25 2015-09-25 2015-09-28 2015-09-29
ltda 2015-09-25 2015-09-25 2015-09-28 2015-09-28
srl 2015-09-25 2015-09-25 2015-09-28 2015-09-28
org 2015-09-28 2015-09-28 2015-09-29 2015-09-30

C.2.9.2.c — Delegation and Redelegations for Country-Code TLDs

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing times for changes pertaining to delegation or redelegation of country-code top-level domains are within 120 days. 50% 100%
Accuracy — The requests that have been approved by the applicant are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

No requests were completed during the reporting period.

C.2.9.2.d — Delegation and Redelegations for Generic TLDs

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing times for changes pertaining to delegation or redelegation of generic top-level domains are within 30 days. 80% 100%
Timeliness — Requests to delegate new gTLDs are dispatched to the Root Zone Administrator within 14 days of validation (passing technical checks and other confirmations). 100% 100%
Accuracy — The requests that have been approved by the applicant are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.2.d during the reporting period:

Dates Targets met
TLD Request received Request validated Request dispatched Request completed Timeliness
(end-to-end)
Timeliness
(IANA processing)
Accuracy
csc 2015-08-20 2015-08-27 2015-08-31 2015-09-01
protection 2015-08-21 2015-09-04 2015-09-10 2015-09-13
theatre 2015-08-21 2015-09-04 2015-09-10 2015-09-13
car 2015-08-27 2015-08-28 2015-09-04 2015-09-09
linde 2015-09-04 2015-09-14 2015-09-15 2015-09-16
stada 2015-09-04 2015-09-04 2015-09-10 2015-09-13
security 2015-09-12 2015-09-14 2015-09-16 2015-09-17
bms 2015-09-14 2015-09-15 2015-09-21 2015-09-22
ltd 2015-09-17 2015-09-22 2015-09-22 2015-09-23
obi 2015-09-17 2015-09-17 2015-09-22 2015-09-23
hyundai 2015-09-21 2015-09-22 2015-09-24 2015-09-26
kia 2015-09-21 2015-09-22 2015-09-24 2015-09-26
stockholm 2015-09-23 2015-09-24 2015-09-25 2015-09-26
bom 2015-09-24 2015-09-24 2015-09-25 2015-09-26
final 2015-09-24 2015-09-24 2015-09-25 2015-09-26
seven 2015-09-24 2015-09-24 2015-09-25 2015-09-26

C.2.9.3 — Allocation of Internet Numbering Resources

Key Performance Indicators

Metric Target Actual Target Met
Accuracy (1) — Policy is correctly implemented. 100% 100%
Accuracy (2) — Registry is updated before notifying requestor of allocation. 100% 100%
Timeliness and Process Quality (1) — For a specific request, ICANN does not need to seek more than two iterations of clarification from the requesting Regional Internet Registry in order to correctly apply the registration policy. 100% 100%
Timeliness and Process Quality (2) — Requests are to be completed within 7 days. 100% 100%
Transparency (1) — Public announcement of an allocation is made on the same day as the allocation being recorded in the IANA registry. 100% 100%
Transparency (2) — An implementation schedule for a new global policies under C.2.9.3 will be posted following ratifications within 14 days for simple policies, and 30 days for complex policies. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.3 during the reporting period:

Data Targets met
Requester Resource type Request received Clarifications Registry updated Requester notified Announcement made
Accuracy (1)
Accuracy (2)
Timeliness and Process Quality (1)
Timeliness and Process Quality (2)
Transparency (1)
Scheduled Allocation IPv4 2015-09-01 0 2015-09-01 11:25:25 2015-09-01 22:24:09 2015-09-01 22:29:02

Global Policy Implementation

No global policy changes were completed during the reporting period.