C.4.4 Performance Standards Report

This report is produced in accordance with Section C.4.4 of Contract Number SA130112CN0035 for ICANN’s performance of the Internet Assigned Numbers Authority functions. This report is for the reporting period of November 1, 2015 - November 30, 2015.

Reporting Period

From: 1 November 2015
To: 30 November 2015

Summary

C.2.9.1 — Assignment of Technical Protocol Parameters

Performance reporting for the assignment of technical protocol parameters is provided in the monthly IETF Performance Reports.

C.2.9.2 — Root Zone File Request Management

C.2.9.2.a,b — Root Zone File and WHOIS Database Change Requests

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing for changes pertaining to routine maintainence of delegated TLDs (such as NS changes, DS changes, point-of-contact changes, and other administrative updates) are performed within 21 days. 80% 94.1%
Accuracy — The requests that have passed validation are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.2.a and C.2.9.2.b during the reporting period:

Dates Targets met
TLD Request received Request validated Request dispatched Request completed Timeliness Accuracy
nrw 2015-10-22 2015-11-17 2015-11-17 2015-11-17
ca 2015-10-26 2015-11-03 2015-11-04 2015-11-04
vi 2015-10-27 2015-10-28 2015-10-30 2015-11-03
dk 2015-11-02 2015-11-02 2015-11-03 2015-11-03
信息 2015-11-05 2015-11-06 2015-11-06 2015-11-09
sbs 2015-11-08 2015-11-11 2015-11-11 2015-11-12
lu 2015-11-09 2015-11-09 2015-11-09 2015-11-11
信息 2015-11-09 2015-11-11 2015-11-11 2015-11-13
ec 2015-11-10 2015-11-11 2015-11-17 2015-11-17
mr 2015-11-13 2015-11-23 2015-11-24 2015-11-25
ggee 2015-11-16 2015-11-17 2015-11-17 2015-11-19
tab 2015-11-16 2015-11-23 2015-11-24 2015-11-24
dell 2015-11-17 2015-11-17 2015-11-17 2015-11-18
istanbul 2015-11-19 2015-11-23 2015-11-24 2015-11-24
tatar 2015-11-23 2015-11-24 2015-11-24 2015-11-26
melbourne 2015-11-24 2015-11-25 2015-11-25 2015-11-27
sydney 2015-11-24 2015-11-25 2015-11-25 2015-11-27

C.2.9.2.c — Delegation and Redelegations for Country-Code TLDs

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing times for changes pertaining to delegation or redelegation of country-code top-level domains are within 120 days. 50% 50.0%
Accuracy — The requests that have been approved by the applicant are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.2.c during the reporting period:

Dates Targets met
TLD Request received Request validated Request dispatched Request completed Timeliness Accuracy
ελ 2015-06-09 2015-06-18 2015-11-01 2015-11-03
عراق 2015-08-11 2015-08-12 2015-11-01 2015-11-03

C.2.9.2.d — Delegation and Redelegations for Generic TLDs

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing times for changes pertaining to delegation or redelegation of generic top-level domains are within 30 days. 80% 100%
Timeliness — Requests to delegate new gTLDs are dispatched to the Root Zone Administrator within 14 days of validation (passing technical checks and other confirmations). 100% 100%
Accuracy — The requests that have been approved by the applicant are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.2.d during the reporting period:

Dates Targets met
TLD Request received Request validated Request dispatched Request completed Timeliness
(end-to-end)
Timeliness
(IANA processing)
Accuracy
apple 2015-10-23 2015-10-26 2015-11-02 2015-11-03
beats 2015-10-26 2015-10-26 2015-11-02 2015-11-03
aarp 2015-10-27 2015-10-29 2015-11-01 2015-11-03
lifestyle 2015-10-27 2015-11-04 2015-11-09 2015-11-10
cityeats 2015-10-28 2015-11-04 2015-11-09 2015-11-10
vana 2015-10-28 2015-11-04 2015-11-09 2015-11-10
ferrero 2015-11-02 2015-11-03 2015-11-06 2015-11-06
grainger 2015-11-02 2015-11-09 2015-11-12 2015-11-13
playstation 2015-11-02 2015-11-03 2015-11-06 2015-11-06
rocher 2015-11-02 2015-11-03 2015-11-06 2015-11-09
comsec 2015-11-04 2015-11-11 2015-11-13 2015-11-16
creditunion 2015-11-04 2015-11-06 2015-11-09 2015-11-10
fairwinds 2015-11-06 2015-11-09 2015-11-12 2015-11-13
tab 2015-11-09 2015-11-10 2015-11-12 2015-11-13
audi 2015-11-13 2015-11-17 2015-11-19 2015-11-25
boehringer 2015-11-13 2015-11-17 2015-11-19 2015-11-25
broadway 2015-11-13 2015-11-13 2015-11-17 2015-11-18
bugatti 2015-11-13 2015-11-17 2015-11-19 2015-11-25
lamborghini 2015-11-13 2015-11-17 2015-11-19 2015-11-25
vip 2015-11-13 2015-11-17 2015-11-19 2015-11-25
bostik 2015-11-16 2015-11-18 2015-11-24 2015-11-25
verisign 2015-11-18 2015-11-19 2015-11-23 2015-11-25

C.2.9.3 — Allocation of Internet Numbering Resources

Key Performance Indicators

Metric Target Actual Target Met
Accuracy (1) — Policy is correctly implemented. 100% 100%
Accuracy (2) — Registry is updated before notifying requestor of allocation. 100% 100%
Timeliness and Process Quality (1) — For a specific request, ICANN does not need to seek more than two iterations of clarification from the requesting Regional Internet Registry in order to correctly apply the registration policy. 100% 100%
Timeliness and Process Quality (2) — Requests are to be completed within 7 days. 100% 100%
Transparency (1) — Public announcement of an allocation is made on the same day as the allocation being recorded in the IANA registry. 100% 100%
Transparency (2) — An implementation schedule for a new global policies under C.2.9.3 will be posted following ratifications within 14 days for simple policies, and 30 days for complex policies. 100% 100%

Requests Performed

No requests were completed during the reporting period.

Global Policy Implementation

No global policy changes were completed during the reporting period.