C.4.4 Performance Standards Report

This report is produced in accordance with Section C.4.4 of Contract Number SA130112CN0035 for ICANN’s performance of the Internet Assigned Numbers Authority functions. This report is for the reporting period of May 1, 2016 - May 31, 2016.

Reporting Period

From: 1 May 2016
To: 31 May 2016

Summary

C.2.9.1 — Assignment of Technical Protocol Parameters

Performance reporting for the assignment of technical protocol parameters is provided in the monthly IETF Performance Reports.

C.2.9.2 — Root Zone File Request Management

C.2.9.2.a,b — Root Zone File and WHOIS Database Change Requests

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing for changes pertaining to routine maintainence of delegated TLDs (such as NS changes, DS changes, point-of-contact changes, and other administrative updates) are performed within 21 days. 80% 90.0%
Accuracy — The requests that have passed validation are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.2.a and C.2.9.2.b during the reporting period:

Dates Targets met
TLD Request received Request validated Request dispatched Request completed Timeliness Accuracy
ke 2016-04-04 2016-05-04 2016-05-06 2016-05-06
aig 2016-04-18 2016-04-27 2016-04-29 2016-05-02
書籍 2016-04-18 2016-05-10 2016-05-12 2016-05-13
mx 2016-04-25 2016-05-20 2016-05-23 2016-05-25
org 2016-04-28 2016-05-09 2016-05-10 2016-05-10
ong 2016-04-28 2016-05-06 2016-05-09 2016-05-09
ngo 2016-04-28 2016-05-06 2016-05-09 2016-05-09
机构 2016-04-28 2016-05-06 2016-05-09 2016-05-09
संगठन 2016-04-28 2016-05-06 2016-05-09 2016-05-09
组织机构 2016-04-28 2016-05-06 2016-05-09 2016-05-09
орг 2016-04-28 2016-05-06 2016-05-09 2016-05-09
pl 2016-04-28 2016-04-28 2016-04-29 2016-05-02
epson 2016-05-01 2016-05-02 2016-05-03 2016-05-06
komatsu 2016-05-01 2016-05-02 2016-05-03 2016-05-06
toray 2016-05-01 2016-05-02 2016-05-03 2016-05-06
hyundai 2016-05-01 2016-05-02 2016-05-03 2016-05-06
kia 2016-05-01 2016-05-02 2016-05-03 2016-05-06
gdn 2016-05-03 2016-05-04 2016-05-05 2016-05-06
pl 2016-05-04 2016-05-05 2016-05-06 2016-05-07
ovh 2016-05-04 2016-05-24 2016-05-25 2016-05-26
paris 2016-05-04 2016-05-06 2016-05-13 2016-05-16
sy 2016-05-05 2016-05-05 2016-05-06 2016-05-06
سورية 2016-05-05 2016-05-05 2016-05-06 2016-05-06
biz 2016-05-09 2016-05-09 2016-05-10 2016-05-11
قطر 2016-05-10 2016-05-11 2016-05-12 2016-05-16
jetzt 2016-05-11 2016-05-11 2016-05-12 2016-05-13
su 2016-05-11 2016-05-11 2016-05-12 2016-05-13
al 2016-05-13 2016-05-17 2016-05-18 2016-05-20
jp 2016-05-13 2016-05-25 2016-05-26 2016-05-26
jetzt 2016-05-18 2016-05-18 2016-05-18 2016-05-20
jetzt 2016-05-18 2016-05-18 2016-05-18 2016-05-23
nico 2016-05-19 2016-05-19 2016-05-20 2016-05-23
nhk 2016-05-19 2016-05-19 2016-05-20 2016-05-23
ua 2016-05-19 2016-05-19 2016-05-20 2016-05-23
qa 2016-05-22 2016-05-23 2016-05-24 2016-05-25
pl 2016-05-23 2016-05-23 2016-05-24 2016-05-25
pro 2016-05-23 2016-05-25 2016-05-26 2016-05-27
biz 2016-05-23 2016-05-23 2016-05-24 2016-05-25
fi 2016-05-23 2016-05-24 2016-05-25 2016-05-26
gr 2016-05-25 2016-05-25 2016-05-26 2016-05-27

C.2.9.2.c — Delegation and Redelegations for Country-Code TLDs

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing times for changes pertaining to delegation or redelegation of country-code top-level domains are within 120 days. 50% 100%
Accuracy — The requests that have been approved by the applicant are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

No requests were completed during the reporting period.

C.2.9.2.d — Delegation and Redelegations for Generic TLDs

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing times for changes pertaining to delegation or redelegation of generic top-level domains are within 30 days. 80% 100%
Timeliness — Requests to delegate new gTLDs are dispatched to the Root Zone Administrator within 14 days of validation (passing technical checks and other confirmations). 100% 96.7% No
Accuracy — The requests that have been approved by the applicant are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.2.d during the reporting period:

Dates Targets met
TLD Request received Request validated Request dispatched Request completed Timeliness
(end-to-end)
Timeliness
(IANA processing)
Accuracy
olayan 2016-04-26 2016-04-28 2016-05-02 2016-05-03
olayangroup 2016-04-26 2016-04-28 2016-05-02 2016-05-06
العليان 2016-04-26 2016-04-28 2016-05-02 2016-05-03
warman 2016-04-27 2016-04-28 2016-05-02 2016-05-03
next 2016-04-27 2016-04-28 2016-05-02 2016-05-03
nextdirect 2016-04-27 2016-04-28 2016-05-02 2016-05-03
lipsy 2016-04-27 2016-04-28 2016-05-02 2016-05-03
nowtv 2016-04-27 2016-05-09 2016-05-10 2016-05-11
hkt 2016-04-27 2016-05-09 2016-05-11 2016-05-12
richardli 2016-04-27 2016-05-09 2016-05-10 2016-05-11
pccw 2016-04-27 2016-05-09 2016-05-10 2016-05-11
電訊盈科 2016-04-27 2016-05-09 2016-05-10 2016-05-11
dds 2016-04-28 2016-05-06 2016-05-09 2016-05-11
realestate 2016-05-03 2016-05-18 2016-05-23 2016-05-23
guardian 2016-05-03 2016-05-10 2016-05-12 2016-05-16
metlife 2016-05-03 2016-05-04 2016-05-09 2016-05-11
flir 2016-05-04 2016-05-04 2016-05-09 2016-05-10
aetna 2016-05-04 2016-05-17 2016-05-18 2016-05-20
shop 2016-05-05 2016-05-06 2016-05-23 2016-05-23
dot 2016-05-10 2016-05-13 2016-05-16 2016-05-18
嘉里 2016-05-11 2016-05-11 2016-05-13 2016-05-16
blog 2016-05-13 2016-05-13 2016-05-16 2016-05-18
mlb 2016-05-19 2016-05-19 2016-05-24 2016-05-25
mattel 2016-05-20 2016-05-25 2016-05-27 2016-05-31
dtv 2016-05-23 2016-05-24 2016-05-26 2016-05-27
ott 2016-05-23 2016-05-24 2016-05-26 2016-05-27
ollo 2016-05-23 2016-05-24 2016-05-26 2016-05-27
locker 2016-05-23 2016-05-24 2016-05-26 2016-05-27
ups 2016-05-24 2016-05-25 2016-05-27 2016-05-31
netflix 2016-05-24 2016-05-24 2016-05-27 2016-05-31

C.2.9.3 — Allocation of Internet Numbering Resources

Key Performance Indicators

Metric Target Actual Target Met
Accuracy (1) — Policy is correctly implemented. 100% 100%
Accuracy (2) — Registry is updated before notifying requestor of allocation. 100% 100%
Timeliness and Process Quality (1) — For a specific request, ICANN does not need to seek more than two iterations of clarification from the requesting Regional Internet Registry in order to correctly apply the registration policy. 100% 100%
Timeliness and Process Quality (2) — Requests are to be completed within 7 days. 100% 100%
Transparency (1) — Public announcement of an allocation is made on the same day as the allocation being recorded in the IANA registry. 100% 100%
Transparency (2) — An implementation schedule for a new global policies under C.2.9.3 will be posted following ratifications within 14 days for simple policies, and 30 days for complex policies. 100% 100%

Requests Performed

No requests were completed during the reporting period.

Global Policy Implementation

No global policy changes were completed during the reporting period.