C.4.4 Performance Standards Report

This report is produced in accordance with Section C.4.4 of Contract Number SA130112CN0035 for ICANN’s performance of the Internet Assigned Numbers Authority functions. This report is for the reporting period of June 1, 2016 - June 30, 2016.

Reporting Period

From: 1 June 2016
To: 30 June 2016

Summary

C.2.9.1 — Assignment of Technical Protocol Parameters

Performance reporting for the assignment of technical protocol parameters is provided in the monthly IETF Performance Reports.

C.2.9.2 — Root Zone File Request Management

C.2.9.2.a,b — Root Zone File and WHOIS Database Change Requests

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing for changes pertaining to routine maintainence of delegated TLDs (such as NS changes, DS changes, point-of-contact changes, and other administrative updates) are performed within 21 days. 80% 96.5%
Accuracy — The requests that have passed validation are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.2.a and C.2.9.2.b during the reporting period:

Dates Targets met
TLD Request received Request validated Request dispatched Request completed Timeliness Accuracy
aw 2016-05-18 2016-06-07 2016-06-08 2016-06-10
tg 2016-05-25 2016-05-27 2016-05-31 2016-06-01
vuelos 2016-05-26 2016-06-02 2016-06-03 2016-06-05
passagens 2016-05-26 2016-06-02 2016-06-03 2016-06-05
is 2016-05-26 2016-05-27 2016-05-31 2016-06-01
axa 2016-05-27 2016-06-15 2016-06-16 2016-06-17
سورية 2016-05-27 2016-05-27 2016-05-31 2016-06-01
jetzt 2016-05-30 2016-05-31 2016-06-01 2016-06-02
cat 2016-05-31 2016-05-31 2016-06-01 2016-06-02
ro 2016-06-01 2016-06-01 2016-06-02 2016-06-06
vg 2016-06-01 2016-06-01 2016-06-02 2016-06-06
hoteles 2016-06-02 2016-06-10 2016-06-13 2016-06-13
cl 2016-06-02 2016-06-02 2016-06-02 2016-06-05
cl 2016-06-02 2016-06-02 2016-06-02 2016-06-05
ею 2016-06-02 2016-06-02 2016-06-03 2016-06-05
sy 2016-06-03 2016-06-03 2016-06-06 2016-06-07
nl 2016-06-03 2016-06-06 2016-06-07 2016-06-08
mx 2016-06-06 2016-06-06 2016-06-07 2016-06-10
se 2016-06-07 2016-06-07 2016-06-08 2016-06-09
be 2016-06-07 2016-06-24 2016-06-25 2016-06-27
abbott 2016-06-08 2016-06-09 2016-06-13 2016-06-13
dell 2016-06-08 2016-06-13 2016-06-14 2016-06-15
ελ 2016-06-08 2016-06-08 2016-06-09 2016-06-13
li 2016-06-08 2016-06-08 2016-06-10 2016-06-13
ch 2016-06-08 2016-06-08 2016-06-10 2016-06-13
ar 2016-06-08 2016-06-26 2016-06-28 2016-06-30
chintai 2016-06-08 2016-06-10 2016-06-13 2016-06-13
norton 2016-06-09 2016-06-13 2016-06-13 2016-06-13
symantec 2016-06-09 2016-06-13 2016-06-13 2016-06-13
السعودية 2016-06-09 2016-06-09 2016-06-13 2016-06-14
tdk 2016-06-09 2016-06-10 2016-06-13 2016-06-13
audible 2016-06-12 2016-06-13 2016-06-13 2016-06-13
deal 2016-06-12 2016-06-13 2016-06-13 2016-06-13
fire 2016-06-12 2016-06-13 2016-06-13 2016-06-13
imdb 2016-06-12 2016-06-13 2016-06-13 2016-06-13
kindle 2016-06-12 2016-06-13 2016-06-13 2016-06-13
now 2016-06-12 2016-06-13 2016-06-13 2016-06-13
prime 2016-06-12 2016-06-13 2016-06-13 2016-06-13
save 2016-06-12 2016-06-13 2016-06-13 2016-06-13
silk 2016-06-12 2016-06-13 2016-06-13 2016-06-13
zappos 2016-06-12 2016-06-13 2016-06-13 2016-06-13
bw 2016-06-13 2016-06-22 2016-06-22 2016-06-24
mx 2016-06-14 2016-06-14 2016-06-14 2016-06-16
sa 2016-06-15 2016-06-15 2016-06-16 2016-06-17
السعودية 2016-06-15 2016-06-16 2016-06-17 2016-06-20
gr 2016-06-15 2016-06-15 2016-06-16 2016-06-17
nc 2016-06-15 2016-06-16 2016-06-20 2016-06-21
suzuki 2016-06-16 2016-06-16 2016-06-17 2016-06-21
goo 2016-06-16 2016-06-16 2016-06-17 2016-06-21
ls 2016-06-16 2016-06-17 2016-06-20 2016-06-21
在线 2016-06-16 2016-06-21 2016-06-22 2016-06-23
中文网 2016-06-16 2016-06-21 2016-06-22 2016-06-23
blog 2016-06-24 2016-06-24 2016-06-25 2016-06-27
在线 2016-06-25 2016-06-26 2016-06-28 2016-06-30
中文网 2016-06-25 2016-06-26 2016-06-28 2016-06-30
在线 2016-06-25 2016-06-27 2016-06-28 2016-06-28
中文网 2016-06-25 2016-06-27 2016-06-28 2016-06-28

C.2.9.2.c — Delegation and Redelegations for Country-Code TLDs

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing times for changes pertaining to delegation or redelegation of country-code top-level domains are within 120 days. 50% 100%
Accuracy — The requests that have been approved by the applicant are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

No requests were completed during the reporting period.

C.2.9.2.d — Delegation and Redelegations for Generic TLDs

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing times for changes pertaining to delegation or redelegation of generic top-level domains are within 30 days. 80% 100%
Timeliness — Requests to delegate new gTLDs are dispatched to the Root Zone Administrator within 14 days of validation (passing technical checks and other confirmations). 100% 100%
Accuracy — The requests that have been approved by the applicant are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.2.d during the reporting period:

Dates Targets met
TLD Request received Request validated Request dispatched Request completed Timeliness
(end-to-end)
Timeliness
(IANA processing)
Accuracy
zappos 2016-05-25 2016-05-26 2016-06-01 2016-06-02
dhl 2016-05-26 2016-05-26 2016-06-01 2016-06-02
games 2016-05-26 2016-05-26 2016-06-01 2016-06-02
alstom 2016-05-27 2016-06-06 2016-06-09 2016-06-10
hisamitsu 2016-05-30 2016-05-31 2016-06-01 2016-06-02
tdk 2016-05-30 2016-06-02 2016-06-06 2016-06-07
pioneer 2016-05-30 2016-05-31 2016-06-01 2016-06-02
chintai 2016-05-31 2016-06-02 2016-06-06 2016-06-07
deal 2016-05-31 2016-06-02 2016-06-06 2016-06-07
fire 2016-05-31 2016-06-02 2016-06-06 2016-06-07
imdb 2016-05-31 2016-06-02 2016-06-06 2016-06-07
kindle 2016-05-31 2016-06-02 2016-06-06 2016-06-07
now 2016-05-31 2016-06-02 2016-06-06 2016-06-07
prime 2016-05-31 2016-06-02 2016-06-06 2016-06-07
save 2016-05-31 2016-06-02 2016-06-06 2016-06-07
silk 2016-05-31 2016-06-02 2016-06-06 2016-06-07
epost 2016-06-01 2016-06-02 2016-06-06 2016-06-07
airbus 2016-06-02 2016-06-06 2016-06-08 2016-06-10
able 2016-06-02 2016-06-14 2016-06-20 2016-06-21
audible 2016-06-02 2016-06-02 2016-06-06 2016-06-07
hgtv 2016-06-03 2016-06-21 2016-06-22 2016-06-23
dupont 2016-06-03 2016-06-03 2016-06-09 2016-06-10
goodyear 2016-06-03 2016-06-03 2016-06-09 2016-06-10
travelchannel 2016-06-03 2016-06-21 2016-06-22 2016-06-23
dunlop 2016-06-03 2016-06-03 2016-06-09 2016-06-10
cookingchannel 2016-06-03 2016-06-21 2016-06-22 2016-06-23
frontdoor 2016-06-03 2016-06-21 2016-06-22 2016-06-23
ericsson 2016-06-06 2016-06-06 2016-06-09 2016-06-10
kosher 2016-06-07 2016-06-07 2016-06-09 2016-06-10
okinawa 2016-06-08 2016-06-09 2016-06-14 2016-06-15
ryukyu 2016-06-08 2016-06-09 2016-06-14 2016-06-15
foodnetwork 2016-06-09 2016-06-21 2016-06-22 2016-06-23
shopping 2016-06-09 2016-06-09 2016-06-20 2016-06-21
art 2016-06-13 2016-06-21 2016-06-22 2016-06-23
lego 2016-06-13 2016-06-13 2016-06-15 2016-06-16
cam 2016-06-13 2016-06-13 2016-06-15 2016-06-16
anz 2016-06-13 2016-06-14 2016-06-17 2016-06-21
blanco 2016-06-14 2016-06-15 2016-06-20 2016-06-21
fedex 2016-06-14 2016-06-22 2016-06-24 2016-06-25
farmers 2016-06-14 2016-06-20 2016-06-24 2016-06-25
itv 2016-06-15 2016-06-15 2016-06-20 2016-06-21
politie 2016-06-17 2016-06-20 2016-06-22 2016-06-23
orientexpress 2016-06-17 2016-06-17 2016-06-21 2016-06-22
nfl 2016-06-17 2016-06-20 2016-06-22 2016-06-23
woodside 2016-06-19 2016-06-20 2016-06-22 2016-06-23

C.2.9.3 — Allocation of Internet Numbering Resources

Key Performance Indicators

Metric Target Actual Target Met
Accuracy (1) — Policy is correctly implemented. 100% 100%
Accuracy (2) — Registry is updated before notifying requestor of allocation. 100% 100%
Timeliness and Process Quality (1) — For a specific request, ICANN does not need to seek more than two iterations of clarification from the requesting Regional Internet Registry in order to correctly apply the registration policy. 100% 100%
Timeliness and Process Quality (2) — Requests are to be completed within 7 days. 100% 100%
Transparency (1) — Public announcement of an allocation is made on the same day as the allocation being recorded in the IANA registry. 100% 100%
Transparency (2) — An implementation schedule for a new global policies under C.2.9.3 will be posted following ratifications within 14 days for simple policies, and 30 days for complex policies. 100% 100%

Requests Performed

No requests were completed during the reporting period.

Global Policy Implementation

No global policy changes were completed during the reporting period.